ROAS SOLUTIONS PVT LTD Cancellation and Refund Policy
Introduction
This Cancellation and Refund Policy (“Policy”) outlines the terms under which you can cancel our services (“Services”) and receive a refund.
1. Cancellation Rights
You have the right to cancel your agreement with ROAS Solutions Pvt Ltd (“ROAS”) at any time. However, the availability of a refund will depend on the timing and circumstances of your cancellation.
2. Cancellation Before Services Begin
- If you cancel your agreement with ROAS before we begin work on your campaign, you will receive a full refund of any payments made.
3. Cancellation During Service Period
- If you cancel your agreement with ROAS after we have begun work on your campaign, a prorated refund may be issued based on the services not yet rendered.
- The specific amount of the refund will be determined by considering the percentage of work completed and the value of services already delivered.
4. Non-Refundable Services
- Certain services, such as setup fees and initial campaign strategy development, may be non-refundable even if you cancel before the campaign launch.
5. Refund Process
To initiate a cancellation and request a refund, please contact us in writing at info@cmo.ltd. We will review your request and respond to you within a reasonable timeframe.
6. Important Notes
- Refunds will be processed using the same payment method used for the original purchase.
- Processing times for refunds may vary depending on your financial institution.
- ROAS reserves the right to withhold a refund if your account has any outstanding balances.
7. Contact Us
If you have any questions regarding this Cancellation and Refund Policy, please contact us at:
info@cmo.ltd